Debt Settlement Team
Nancy joined the firm in March of 2016, but prior to working for the firm, she worked for some major companies including United Healthcare where she managed a portion of their Pharmacy Claims for 4 years. She also worked for Southern California Credit Union for approximately 13 years supervising their collection department for the last 5 years of her employment with them.
As our Credit Claims Manager, Nancy oversees the day-to-day tasks of the debt settlement department including all case negotiations. She strives to make sure that she and her department as a whole work hard for our clients and successfully negotiate the lowest possible settlement for our debt settlement and non-civil litigation clients. She also ensures that her client service representatives are consistently providing world class type service to our clients, along with educating them on the importance of settling their matters to get their lives back on track.
In her off time, Nancy enjoys simple activities like attending blues concerts, traveling, and spending time with friends and family.
Jennifer fills the role of Client Services Negotiation in the Debt Settlement department. Prior to joining the Fitzgerald & Campbell, APLC team, Jennifer spent many years working in the customer service industry. Over the years she has made it her passion to help people resolve their issues. In her most recent role, she worked in the auto finance industry where she wore many hats. One of them being the sole negotiator in the remarketing department. She has carried over her negotiating skills to our team, where she currently works on getting our clients the best settlements possible. She prides herself on customer satisfaction. Jennifer doesn’t stop at just helping people. She also takes pride in being an animal advocate and volunteering for local dog rescues. She truly believes in helping those who can’t always help themselves.
During her time off she enjoys traveling, spending time with family and friends, playing pool and going to the beach…and of course snuggling with her pound puppies, Barnaby and Rocky. And when time permits, she loves doing crafts.
Alyssa has recently joined the debt settlement team as a Client Service Representative. In that role she is responsible for being a point of contact for the client, answering any questions or concerns that may arise to ensure our client feels confident in us helping them get their lives back onto the right path.
On her free time, she enjoys going to Target, reading poetry and shopping for things she does not need.
Lina is another one of our outstanding Client Service Representatives here at Fitzgerald & Campbell, APLC. Before being hired by our firm Lina was a childcare provider. She loves helping people and enjoys learning new things. She tells us “My goal is to always deliver the best Customer Service and to make our clients happy during the process“.
During her free time she enjoys playing volleyball, roller skating and reading.