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FTC Shuts Down RoboCaller

  • Jul 29 2015

The Federal Trade Commission has recently shut down a scam that used unlawful robocalls to lie to consumers about lowering the interest rate on their credit cards. According to the FTC’s allegations, Payless Solutions would use a robocall from “Card Services” claiming that the consumer qualified for a special program to lower the interest rate on their credit card. The consumer was told it would save him or her thousands of dollars and allow him or her to pay off debts quicker. If the consumer pressed a number, a representative lied and said they work for a bank or credit card company, but they didn’t.
robocallerpic51406612 FTC Shuts Down RoboCaller

Further, the representative for Payless solutions would request the consumer’s credit card information and Social Security number. They would charge $300 – $3499 to provide their interest rate reduction services, often without the consumer’s permission. In the end, the consumer usually did not get a lower interest rate and was out the money they had paid.

The FTC and the Florida Attorney General filed a lawsuit alleging Payless Solutions lied, charged unfair fees without permission, and the robocalls violated the “Do Not Call” rules.

To avoid scams like the one by Payless Solutions, consumers should consider taking the following steps:

  • As soon as you realize it is a robocall, hang up the phone. Do not press any buttons to speak to a representative or to remove your number from their list. Responding by pressing a number typically leads to you receiving even more robocalls.
  • Never give out your Social Security number or any financial information to any party you do not know – even if they ask you to “verify” this information. It is a scam.
  • Make sure you are signed up for the Do Not Call Registry. If you’re on the registry and get a sales call, it’s a scam.
  • If you want to block robocalls, sign up for a service to block them, like nomorobo.com.

Fitzgerald Campbell handles debt collector harassment cases on a “contingency fee” basis, which means you pay us nothing unless we are successful! There is no charge to you for us to represent you. If we win, we will get paid. If we lose, we will not get paid. It is that simple. The law provides that if your case is successful, the creditor or collector will pay your reasonable attorney fees. Call us today toll free at 866-927-8289 or contact us online to schedule a free initial consultation.

Posted in: Collection Harassment, Debt Collections